Jeni Kafer - Technical Resume

 

Summary of Qualifications: Strong communication and problem solving skills; extensive knowledge of the Windows environment and the MS Office Professional & Adobe Creative Suite Products; ability to talk to users on their level; ability to multitask and switch priorities on projects as seen necessary; and high commitment to quality and efficiency.

Artist Statement: I do it for the challenge - to show what it could be.

25+ years experience in Technical Customer Support Field

Companies include:

  • Mate Precision Tooling - Marketing/Web Specialist
  • East Central Regional Library - Automation Coordinator
  • Robinsdale Area Schools - IS Support Associate - Food Service
  • State of Minnesota - Information Tech Specialist 2
  • Western Saddle Clubs Association
         - database programmer,desktop publishing
  • Artist Graphics - Hardware Technical Support
  • Entex Information Systems - Customer Engineer IV  - Piper Jaffray
  • Carlson Companies - Sr Product Specialist (level 02 - Help Desk)
  • Control Data Systems - PC Specialist

Software Experience

    Operating Systems
  • MS DOS...................................... 25 years
  • Mac (older versions)..................... 5 years
  • Windows..................................... 20 years
    MS DOS Programs
  • MS Word, dbase 3.1 MultiPlan, Lotus 1-2-3
    Windows Office
  • MS Office................................... 18 years
    Word, Excel, PowerPoint, Access, Publisher
    Databases
  • MS Access – native..................... 18 years
  • MS Access – ODBC to SQL.......... 7 years
    Adobe
  • Dreamweaver.............................. 11 years
  • Illustrator....................................... 6 years
  • Photoshop................................... 12 years
  • InDesign........................................ 5 years
  • PageMaker.................................... 7 years
  • Flash............................................. 2 years
    Scripting Languages
  • HTML......................................... 12 years
  • XML............................................... 1 year
  • PHP............................................... 5 years
  • ASP............................................... 8 years
  • Javascript...................................... 8 years
  • VB/VBA..................................... 12 years
  • Access Basic/VBA/VB................ 15 years
    Content Management (CMS)
  • Wordpress...................................... 1 year
  • Joomla............................................ 1 year